Learn More About Ray Laethem Buick GMC Inc.
Our Story
Since opening our doors in 1980, Ray Laethem Buick GMC Inc. has proudly served drivers near Grosse Pointe, Detroit, and Saint Clair Shores with dedication and integrity. As a family-owned business, we’ve built our reputation on trust, transparency, and long-term relationships. Our goal has always been to make every automotive experience simple and rewarding, whether you’re shopping for a new Buick or GMC, exploring our quality used inventory, or servicing your vehicle. Our team takes pride in being consistently recognized as one of the largest Buick dealers in the country. We strive to represent excellence not just in sales but in community involvement and customer satisfaction. Every customer who visits us becomes part of the Ray Laethem family.
Your Trusted Sales Team
At Ray Laethem Buick GMC Inc., we make car buying simple with transparent “out-the-door” pricing and digital tools that put you in control. Our Laethem Lease process ensures every transaction is straightforward, convenient, and includes all taxes and fees upfront. Whether you’re shopping for a new Buick or GMC or exploring our wide selection of used vehicles, you’ll find a seamless online-to-showroom experience. From personalized video walkarounds to home delivery and same-day financing approval, we go the extra mile to make your experience stress-free. Our team is committed to providing you with all the information you need to make the best decision for your lifestyle and budget.
Your Certified Service Experts
Our service department is staffed by certified technicians who are passionate about keeping your vehicle running at its best. We focus on communication, keeping you informed every step of the way, and ensuring your car is fixed right the first time. With six Express Lane technicians, we handle maintenance quickly and efficiently so you can get back on the road sooner. Our complimentary multi-point inspections, car washes, and shuttle services make every visit convenient. From early drop-off options to our climate-controlled service reception area, every part of your experience is designed for comfort, confidence, and quality care.
Ray Laethem Buick GMC Inc. Recognition
Ray Laethem Buick GMC Inc. has been consistently recognized as one of the largest Buick dealers in the country, reflecting our commitment to excellence and customer satisfaction. Our dealership has also earned respect in the local community through deep involvement with the Michigan Parkinson Foundation and initiatives that create leadership opportunities within the automotive industry. We believe success comes from giving back, supporting our neighbors, and helping others grow.
Why Choose Ray Laethem Buick GMC Inc.?
What This Means For You
These recognitions and amenities represent our dedication to service, convenience, and care for our customers. When you choose Ray Laethem Buick GMC Inc., you’re not just visiting a dealership—you’re partnering with a team that values your time, comfort, and trust.
What Makes Ray Laethem Different?
At Ray Laethem Buick GMC Inc., our approach is built around keeping things simple, convenient, transparent, and focused on the customer. From the way we structure our deals to the way we serve our community, these principles shape the experience we provide every day.
LaethemLease
At Ray Laethem Buick GMC, our approach to leasing started when we noticed a competitor ad that seemed impossible to beat. When we looked closer, we realized the disclaimer was doing most of the heavy lifting: thousands due at signing, plus rebates like active military and UAW that very few customers would actually qualify for. That wasn’t the way we wanted to present a deal.
So, LaethemLease was born. We built a simple structure where the advertised payment has taxes and fees baked in and starts at $0 due at signing. Our customers can actually understand the deal — and even do the math themselves if they decide to put money down. To us, this is the clearest expression of our core values: Simple. Convenient. Transparent.
The Real Family Story
At Ray Laethem Buick GMC, being family-owned is at the heart of everything we do. When Ray Laethem’s son took over the dealership, our family’s commitment to our customers only grew stronger. His mother became an integral part of our business, bringing a genuine passion for customer experience that truly sets us apart. You’ll often find her chatting with customers and making sure every detail is just right — from fresh-cut flowers and warm baked cookies to thoughtful presentation and refreshments. She also keeps a close eye on customer reviews, making sure that every piece of feedback is heard and acted upon. Her son is equally hands-on, choosing to work out in the open on the sales floor, in the service lane, and from the customer lounge each and every day. For us, it’s never been just about selling cars — it’s about building lasting relationships with the people we serve.
Michigan Parkinson Foundation
For us at Ray Laethem Buick GMC, our relationship with the Michigan Parkinson Foundation runs deep. When my father founded this dealership, he was living with Parkinson’s disease, and the Foundation was there to support him through it all. That’s why I now proudly serve on their board — because I’ve seen firsthand the incredible difference they make in the lives of those living with Parkinson’s today. Our dealership sponsors the Foundation, and our team goes above and beyond by actively participating in walks and events. This is more than just a sponsorship — it’s personal.
Inclusive Customer Experience
At Ray Laethem Buick GMC, inclusivity isn’t just a policy — it’s embedded in our culture. Over the years, we’ve naturally become a trusted destination for LGBTQ customers and women buyers, largely through word-of-mouth referrals. This didn’t happen by accident. It’s a direct reflection of how we do business and the welcoming environment our team creates every day.
Our approach is simple: we listen. Rather than walking in with assumptions about what vehicle or deal is right for a customer, we take the time to understand their unique needs and preferences. We steer clear of the traditional back-and-forth negotiation tactics, instead focusing on building genuine relationships built on trust and respect. Every customer who walks through our doors deserves to feel heard, valued, and confident in their buying experience — and that’s exactly what we strive to deliver.
Convenience
At Ray Laethem Buick GMC, we understand that your time is valuable. That’s why we’re open on Saturdays — because you shouldn’t have to take a day off work just to buy or service your car. While many Buick GMC and Chevrolet dealers in Metro Detroit are closed on weekends, we’re here when it’s convenient for you.
We also make servicing your vehicle as hassle-free as possible with our loaner vehicle program, a tradition we’ve proudly maintained since the early 1980s. With a fleet of 50 to 90 loaner vehicles, we make sure you can carry on with your day while we take care of your car. And while our loyal customers get first priority, our loaner vehicles aren’t exclusively for those who purchased from us — because convenience should be available to everyone.
Service Experience
At Ray Laethem Buick GMC, we believe your time is valuable. That’s why we have a dedicated team of specialized technicians who tackle even the most complex electronic and diagnostic issues — the kind that often get overlooked at other dealerships. Our process is built around getting you answers fast. Even if a repair takes time, we’ll make sure you’re never left in the dark. Expect proactive updates every step of the way, so you can plan your day without having to chase us down for information.
FAQs
Do you offer online car buying options?
Yes. You can browse our entire new and used inventory, get a trade-in estimate, and complete your purchase or lease online with transparent digital pricing.
What makes your service department different?
Our service team focuses on communication and accuracy. We update you throughout your service and ensure your vehicle is repaired correctly the first time.
Can I schedule service appointments online?
Absolutely. You can book service appointments through our online scheduler anytime, including options for early drop-off and 24/7 key lockers.
Do you offer financing for first-time or college buyers?
Yes. We provide special programs for first-time buyers and college graduates to make vehicle ownership more accessible.
What community organizations do you support?
We’re proud supporters of the Michigan Parkinson Foundation and actively work to mentor future automotive leaders in our community.
